I won an HLURB Arbitration under the Maceda Law refund but Megaworld is ignoring it. The process took almost 9 months.
HLURB does not make the process easy. I had to pay PHP 25K just to file. They refused to go into arbitration conference, relying instead on answering with counter filings. In the end we both have to submit position papers and draft resolutions.
Fortunately, I prevailed.
I have contacted MEGAWORLD several times since the award but their lawyers would not even respond to my emails. I have copied officials of Megaworld as well, and no response from them too.
Any ideas on what I could do next?
Product or Service Mentioned: Megaworld Customer Care.
Reason of review: Poor customer service.
Preferred solution: abide by Arbiter's decision.
I didn't like: Them, No word of honor.